Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. How can I report a seller on Mercari? - remodelormove.com USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! Regarding buying on MercariI have purchased a number of items (maybe 12?) I will look elsewhere for the items I am in need of. Authenticity guidelines - Mercari: Your Marketplace To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. If they disagree with your return request they immediately close the transaction and you own it. Thanks Erica (and Julie) for posting/sharing your experience. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. You have to fill out. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. However, its up to the seller to either accept your cancellation request or reject it. I had the same exact issue. eBay takes buyers sides, but not quite as easily as Mercari. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. Seller wrote me an apology saying she missed the order! ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. It is not difficult to know whether it can still increase women. The unfortunate part is there is no real way of contacting and talking to the compliance team. My son does not have his item or the payment for it. Dont ever buy from this place buy from a legit marketplace! Be as detailed and as honest as you can. This is the WORST customer service I have ever seen. There is no buyer protection on this site. Confirm employees after the finished product. You can check the Mercari return policy guide if you have any questions regarding that. Both seller and Mercari profit off corny scams. I brought a coach purse from Katherin Aucoin. I wrote the page on Instagram and asked them if they sold me the shirt because I thought it came from an older lady from New Jersey and they said yes they sold me the shirt & that particular lady is someone who gets a commission selling for them . Terrible. This company is nothing but a scam. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. Shipping was slow. An Uber driver will pick up and drop off your item to the buyer. I attempted to work with the seller and received no response. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. Mercari doesn't care about the replica sellers. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. For Mercari, these items include: Disclaimer: this is not the complete list, so be sure to keep updated with any changes in Mercari's prohibited item policy. Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. Thanks Sammi for sharing your experience! All of the payments are protected by Mercari, so you dont have to worry about losing any money. Counterfeit goods or goods infringing on a third party's intellectual Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. Now I realize Ive fallen for a blow. 1. Hey Jessica, It depends! As a seller once your item is in the carriers hands, its out of your control. Thank you! So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. At this point, youve filled out the required info, but its a good idea to also add a profile picture and bio to increase your credibility (which leads to more sales). Hey I'm Arslan, the guy behind Ecomsay. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). Helping people live life on their terms by demystifying entrepreneurship and money. Mercari provides labels for the shipping chosen by the buyer when your item sells. This article will be useful for anyone who wants to do business in this secondhand market. I even sent their rap sheets. The second time the buyer canceled it on the 3rd day but no reason provided. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. Once shipped, the seller confirms the shipment. STAY AWAY! That computer could very easily be wrong but that doesnt matter. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. They just want money from sells, they make too much to stop it. All rights reserved. Please, I wont even collect from some of them because they are so nasty its not worth it. Bob Taylor (Keep on Punching). No, Mercari does not sell fake products. What does that mean literally came from a replica site? "epidemic"), Inflated prices where listings attempt to profit from tragedies and Huh? . I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! They just want money from sells, they make too much to stop it. I am a bot, and this action was performed automatically. Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. They kept asking for it so I wanted the page to stop coming up. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. You claim buyer no is: Mercari provides its users with an environment where they can trade safely and securely. Thank you for this article. Getting started: How to sell things online with Mercari Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. That, my friends, is AWESOME customer service! Hopefully never Its less important how the packaging looks, and more important how protected your item will be in transit. I was scammed by a seller on Mercari. The first approach is to sell off any clutter you may find in your home . They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. not going to use it again. I honestly don't care. with copyrighted characters, brand logos, etc. Where to Sell the Clothes You KonMari'd From Your Home - Real Simple It is important to know exactly what youre going to receive in your order box. Well, congratulations to you for making it this far! Sigh. I have, in the last week, attempted to purchase three different listings. The button fell off as well . your own option. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. Left three messages two emails. Period. He also faces fines of up to $250,000 for each count and mandatory restitution in amounts to be determined by the court. 'In honor of imnotlegolas for starting this subreddit. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. confiscated according to the regulations of the Code of Criminal The seller did not send the original receipt as promised . Yes, it can be worth it to sell on Mercari. Counterfeit Coins and Currency on Ebay, Mercari, Offer-up Etc. He knows he is getting some freebies. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . Very annoying and frustrating and ultimately as big waste of time. etc., etc.. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. r/Mercari - Opinions on selling designer handbag replicas if you make It's really disappointing. Shipping insurance covers damage and non delivered items. At the cost of those of us that have not stood up and challenged them. Got an extra air fryer, a kid's bike, or a big . Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. counter drugs, Products, tools, or services specifically offered or intended to be used Tip always ask questions and more pictures if needed You can buy old but still good quality products from accounts on Mercari. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. Mercari is still asking for more pictures. The second computer has never arrived. This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. After this last step, youre ready to list it! I have not done any buying or selling on the web,. For more details, visit Mercaris Prohibited items page. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. Therefore, you have to ensure that the buyer/seller is trustworthy. You have four delivery options during the listing process. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Save my name, email, and website in this browser for the next time I comment. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. I initiated a return. Someone could report you at anytime for counterfeit and you will be screwed. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. I've not only contacted them through the app, but I've called them multiple times as well. Theft at the delivery site is often the reason you did not get it. Nothing another read through wont catch. can you sell replicas on mercarichaska community center day pass. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. I Appreciate your time and effort put into this article. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. Thanks Benjamin for posting your experience on Mercari. If you receive a notice about an indefinite suspension, Mercari has banned your account. Mercari failed to protect the buyer despite what they claim. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! Exactly no not as easy as that! After 48 hrs, the system allowed me to send an email about the problem. . I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. i know some of their support are annoying as hell but you might get a better customer support. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. And I did for fill out form. These are items that copy the styling but do not purport to be originals. #m13166668176 for $ 27.00 plus tax and shipping cost. Dealing with this situation for the past week has done nothing for my situation besides give me a headache. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. Do people sell fake designer clothes on Mercari? - Quora In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. All in all, Ive been pleased with the shipping experience on Mercari. Have a look at the items in your home you are not using. Read the 8 tips below on how to sell on Mercari fast. This allows sellers to see which users are interested in their item, and would likely purchase if the price was a tiny bit lower. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. I understand that the resolution or answer given does not favor your end for now. The S&P index shows Mercari in a steep downward decline. So basically they're useless, powerless, to do anything about most situations. Mercari Shipping - sell across the United States. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. I paid $500 and checked out the sellers reviews before purchasing. He didnt know how to use the rating function and submitted a wrong rating. Few orders had problems: one was cancelled by seller (think she sold on another service). List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Many complaints are for 1000s of dollars This one time I want to return this item. It is essential to note the item ID found in the message you received about the removed listing. Thank you Kitty for sharing your experience! Is Mercari Legit? (Know This To AVOID Getting SCAMMED) - Ecomsay Do you know if Mercari authenticate is legitimate? None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. The second computer still hasnt arrived. The days of sketchy meetups in parking lots are over! My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? Prohibited Mercari Items - Items that will get you banned from Mercari. I purchased 2 working computers, got one, it was dead. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. So because I didnt meet their request for photos in time they denied my return request. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. I will be reviewing every email after sending this information. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. They see what is being messaged between buyer and seller. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. I just want to protect people like that. Why would they do that? I would also report to BBB, local news, and throw a huge media shit fit about it. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. No problem I could probably repurchase if I wanted to (havent yet). By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. I have been in constant contact with Mercari and received the following: do not sell on Mercari. . Fortunately, creating an account on Mercari takes minutes not hours. ), Mercari will refund him or her. I do love eBay money back quarantine , but I never sale on eBay only as a buyer That is a counterfeit bag. I would say that 50 percent maybe more of the jordans on mercari are fakes. Digital items - any items where the order is fulfilled electronically or . Did you check the seller reviews and description before buying? When I got them I immediately noticed they were not mens boots but womens boots. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. The description is where you write your listing title, description, and hashtags. NO.. That is a yard sale handbag . Just like most other selling sites. How could they have known it was/is a "knock off"???? Thank You there was a lot of really good information to make a decision. Mercari charges sellers a fee of about 13% to sell on their platform. 2. To keep the marketplace safe all sellers need to verify their identity. on The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . I sell supreme clothes on Mercari. Any issues or concerns are met with a canned response. Hi, Been there, its why I wont list anything expensive anymore. seller/buyer registration or licenses to be sold. The seller has no control at the delivery level and is not required to refund the seller. Yeah, just updating you on my situation as well. You can now start listing, buying and selling on Mercari. Having said that, we are unable to release funds until we can confirm delivery to the buyer Mercari sucks. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. I provided proof of my item authenticity also. yep, something is not right. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. I had several back and forth emails with them but they would not grant me a refund. You can sell almost anything on Mercari! Minimum-Wrangler4387 6 mo. And this particular seller STILL has not sent my items after four days! I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. So far, I have been happy with my purchases. It also did not have as much memory or hard drive space as advertised. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). Mercari also provides $200 in shipping insurance as well. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. Its a great place for people who dont care. One thing to keep in mind is that Mercari has a list of prohibited items. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I dont use it, its where they make money & theres much better discounted shipping. Selling any product under the prohibited list is forbidden on most e-commerce websites. Last week I was reported for counterfeit items and my account was suspended.