Note that if CompuTrace is disabled, it can't be enabled and activated in the future. Go to the Security screen once in the BIOS. The first link actually included "my" malware, EFI/CompuTrace.A, as an example of a potential threat which the user can tell ESET to ignore. https://www.malware-killers.com/delete-efi-computrace-a/, https://www.bleepingcomputer.com/news/security/new-uefi-firmware-flaws-impact-over-70-lenovo-laptop-models/, https://nsfocusglobal.com/tracking-and-analysis-of-the-lojackcomputrace-incident/, https://www.bleepingcomputer.com/news/security/cosmicstrand-uefi-malware-found-in-gigabyte-asus-motherboards/, https://support.eset.com/en/kb6519-exclude-an-application-by-name-from-scanning-in-eset-windows-home-products, https://support.eset.com/en/kb6567-you-receive-an-eset-uefi-detection?ref=esf, Creating new exclusion for network detections in ESET PROTECT 10.0.14.0 (wishes for improvement), Strange task last progress status in ESET PROTECT 10.0.14.0, Improve ESET LiveGuard's detection ability against Cobalt Strike Trojan, False positives of Windows system file detection. No everything is greyed out,can't change it,I thought If I buy a license Computrace would remotely reverse it ?Since I can't use CT,would you recommend another security program ? #2. Find Computrace LoJackfor Laptop Premium in the list, click on it and then click Uninstall to start this uninstall. This detection is disabled by default. You do not have enough access to install Uninstall Computrace LoJack. Check if your computer is under warranty. n momentul cand vi se cere parola, introduceti cateva caractere aleatorii, apoi apsai tastele Alt+R. According to the company, large corporations mainly use Computrace for theft recovery and for asset management. It shows the current state of Computrace on my laptop is "Deactivate". They are all Dell Latitude E5430. Does replacing BIOS chips remove Computrace? In that case, you can use System Restore to repair your system and eliminate unwanted programs such as Computrace LoJack. Computrace: Replaced by Absolute module in newest BIOS revisions. I need a solution that doesn't require the motherboard to be replaced because I can't afford one. Does the finding by the ESET scan mean my laptop is definitely infected by malware? They will want the machine serial number and the motherboard serial number. Then I will configure ESET to stop showing the detection on my laptop. Method 3: Uninstall Computrace LoJack via System Restore. BIOS keys vary among computer makers, but pressing the Dell or F2 key usually activates the BIOS menu (see Resources). The Dell Laptop Computrace Tracking & Recovery Team will review the complete detailed information logged through our Monitoring Center. The fact that CompuTrace is detected on your machine does not mean that you are infected and that malware is running on your machine. the previous locked state is saved in the controller and immediately you turn on the laptop it will be restored. Once authentication is finished, the Interface in the BIOS is greyed out. The other available options are Activate and Disable. Theyensurethat the new module is configured correctly for your Dell computer. Method 4: Reinstall Computer Jack to Un-install Laptop Premium. You will see where to disable the Computrace. Customers that have received a computer with an affected BIOS version installed will need to perform the two actions below to resolve the issue. Computrace LoJackDisable 5.1 Multi Core Support . The only way how to 100% resolve the issue is by upgrading UEFI to a version that doesn't contain Computrace, if available. s r.o. For additional information about UEFI rootkits available through ESET blogs, visit: 1992 - 2022 ESET, spol. a s cc dng Dell, HP, IBM Lenovo u b c vic Active ny hay kha Disable li lun tnh nng Computrace ny. The reason I might ask Dell if they can remove CompuTrace would be to eliminate this vulnerability. Sign Up Home / Dell / Desktop / OptiPlex 3020M / Owner's Manual / Dell / Desktop / OptiPlex 3020M / Owner's Manual Computrace Agent from Absolute Software is any type of service solution to support assets and provide recovery services in the event that a computer is not found or stolen. You will not be able to reactivate the Computrace module once it is disabled. This can usually be done by setting the option to "Disabled" or "Off". , Boot from the backup BIOS (Gigabyte motherboards only). I found you have activated compress. Viable, yes. So I'm asking if there's any way to remove computrace without replacing components inside the ThinkPad, or at least a method that lets me use Windows. How can I detect Computrace in the system? In regards to CompuTrace installed models: 1. Rank Laptop a website that helps people buy the best laptop in their budget. That said, I guess it depends on what capability you're looking for. Cmo etiquetar a alguien, pginas y lugares en Facebook. Step 5 Since it's intended to trace theft of a laptop, I'm sure it's not easy to bypass or disable. it says that Absolute (formerly known as Computrace) is permanently disabled. Please support me on Patreon:. The Permanently Disable option in Absolute has the same result as Disable for Computrace, the feature becomes permanently unavailable. Computrace Lojack for Laptops is an anti-theft security package that can be embedded into a computers basic input/output system (BIOS) and installed onto the hard drive of the computer system. Please check out. Does replacing BIOS chips remove Computrace? The recommended security advice is to disable CompuTrace in the HP BIOS. After reading the article from Dell, I looked in my BIOS (which I just updated), and, sure enough, there is a Computrace page. This sounds Illegal since there is no means of proving these weren't stolen as, Thanks for the "/thread"; I appreciate that. Ref. This can only be done if it hasn't been previously activated. How do I remove a user from Administrator group in Windows 10? This article also gives mitigations for Computrace. Embedded in the BIOS rmware of a computer, the Computrace Agent can survive operating system re-installations, hard drive reformats and even hard drive replacements. But if you're more interested in the remote wipe option, I personally just make sure to encrypt my hard drives with a strong password or a long PIN. Bredius88 1 yr. ago Turn the computer back on and wait for the computer manufacturer's logo to appear on the screen. If so, Eset is probably now more thoroughly scanning the UEFI due to new vulnerabilities Eset recently discovered: https://www.bleepingcomputer.com/news/security/new-uefi-firmware-flaws-impact-over-70-lenovo-laptop-models/ . Exclude the CompuTrace detection by detection name as shown in the below screen shot: Ref: https://support.eset.com/en/kb6567-you-receive-an-eset-uefi-detection?ref=esf. Edited by The-Toolman, 21 March 2018 - 12:22 PM. Reviewing Dell documentation, it only installed CompuTrace on older laptop models. Mar 28, 2011 . https://downloads.dell.com/FOLDER04135952M/1/5430A18.exe, http://www.freakyacres.com/remove_computrace_lojack, Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x2Tb WD Black, 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*, Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF, 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance, Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD, ASUS ROG Rampage VI Extreme & ASUS Prime Z-370 A, Corsair 280mm AIO & Thermaltake Water 3.0, 64GB DDR4-3000 GSKill RipJaws-V & 32GB DDR4-3466 GEIL Potenza, 2X-GTX-1080 SLI & 2 GTX-1070Ti 8GB G1 Gaming in SLI, Both have 2TB HDDs for storage, 480GB SSDs for OS, and 240GB SSDs for Steam Games, Razer Blackwidow Tournament & Corsair K90, Scythe Ashura, 2BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED, 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V), Samsung 840 Pro 256GB, WD Velociraptor 1TB, NEC Multisync LCD 1700V (Display Port Adapter), Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition, Realtek on board > Sony Receiver > Cerwin Vegas. #1. Back in February, Kamluk described Computraces exploitability as follows: The software is extremely flexible. You'd probably have to replace the entire motherboard, but unless you obtained a replacement motherboard directly from Dell, your replacement motherboard would already have some other Service Tag programmed into it. Files & folders of Computrace LoJack found on the hard disk after installation. Lenovo has released BIOS updates that disable the Computrace anti-theft service on affected systems not specifically enabled by a user. This article may have been automatically translated. From inside the computer's BIOS menu, enable or disable Computrace permanently -- but make a note that you cannot change it back when you change the setting just once. As I see it, the problem with Computrace lies with UEFI based motherboards; not BIOS based ones. M kha Computrace cc dng laptop Dell Precision: M4700, M6700, M4800, M6800, 5510, 5520, 7510 M kha Computrace cc dng laptop Dell XPS 13, XPS 15 : 9343,9350,9360, 9530, 9550, 9560 M kha Computrace cc dng laptop HP M kha Computrace cc dng laptop IBM The file required to complete this installation could not run. Mar 27, 2011 3 0 18,520 1. Open programs & features In Windows Vista and Windows 7. I am glad that as a result of the discussion here, I learned that I could easily disable Computrace or, in the case of my newer computer, Absolute in the BIOS and eliminate the possibility of malware exploiting Computrace or Absolute. Techwalla may earn compensation through affiliate links in this story. Turn on the computer and wait for the computer developers logo to appear on the screen. This is because UEFI contains both a BIOS firmware and disk based hardware component that is accessed by Windows system software. I don't know of a way to replace just the BIOS chips. Before attempting to make any repairs yourself, check to see if your computer is under warranty. A concise answer like that would have saved me hours posting in the Forum, reading articles, and contacting Dell. Click Start, uninstall a program in the Search Programs and Files box, and then click Result. The following article provides information about the Absolute module interface that is replacing the Computrace module in recent Dell BIOS updates. #LaptopRepair This Computer is equipped with computance thinkpad laptop solution #Aditya11ttt & #SatishbhaiHow to take bios backup easily with the bios progr. If you activate using your own license for computrace, its an additional security. but the original company is being screwed when it comes to protecting their old DATA. FAQs How to Remove Computrace From a Laptops? We recommend excluding it from detection to prevent the application from being continually detected. When users experience a lost orstolen laptop, they should contact Dell Laptop Tracking & Recovery Support center following the applicable customer service agreement. It can only be disabled in the BIOS if it was never activated which is the default setting. Privacy Policy. All other options (activate and deactivate) are also greyed out. Computrace can turn on and off. Double click on AdwCleaner.exe to run the tool. s r.o. Your only resolution would be to disable computrace. The admin guys gave me the system password of the laptop so I can do with it as I wish. If you get a model with computrace and the license is not yours, youre literally buying a computer with botnet in bios. I used one of my spare drives and threw Win7 on it. Click the LogFile button and the report . You are responsible for your own actions. How do I remove Computrace from the BIOS?Helpful? If not, VeraCrypt is a very popular free and open source application that does effecitvely the same thing. [Enabled] Enables the Computrace activation. I have had this computer for 4 years and have been running an ESET scan weekly all that time. Select the "Disable" option and press "Enter" on the keyboard to disable Computrace on the computer permanently. You will not be able to reactivate the Computrace module once it is disabled. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. (2) Would my laptop be vulnerable to Computrace rootkits or other Computrace malware if I permanently disabled Computrace? Activating or enabling this feature is a permanent option to add even more security to your computing devices. These are not stolen as they came from the original owners. Here is what appears in the log after today's scan (which I think is the same information as in my first post in this topic): When I set up the detection exception, I entered this in the path field: \\Uefi Partition UEFI uefi:\\Volume 6\Firmware Volume Image {9E21FD93-9C72-4C15-8C4B-E77F1DB2D792}\Volume 1\*. Select the "Disable" option and press "Enter" on the keyboard to disable Computrace on the computer permanently. But worthwhile? Or login via social networks. How do I remove Computrace LoJack from my laptop? - All rights reserved. Maybe to satisfy people with privacy concerns about their laptop having the potential to phone home to Computrace? 0 A. anonymous_02 Distinguished. Btw: Dell Alienware does not have Computrace imbedded into the BIOS but that is all I asked about. However Enabled does not mean that the feature is active: Different to Computrace, enabling Absolute is not permanent (Unless the application is installed and the Absolute server sends an activation command.) It would be best to backed-up all of your essential files & data before restoring the system. Not every computer comes with Computrace, but at the same time, this feature is disabled in the necessary input and output system of the computer. Resolution Press the "F10" key to save the new BIOS settings and the computer will reboot into the computer's operating system. ( no refund ) Model tester: Latitude 5280, Precision 7520, Latitude 5414,.ect View attachment 100853 Support: For more info about LBE++ please visit this Link https://www.egyfixlab.com/laptop/pages/LBE2_Payment/ Select the Disable option and press Enter on the keyboard to permanently disable computers on the computer. Please contact me if anything is amiss at Roel D.OT VandePaar A.T gmail.com. Later laptop versions use Absolute software. It can run every type of code. If you're using a Pro version of Windows, you can use BitLocker for this purpose and set a PIN for extra security. The software is now embedded in the firmware of certain computers manufactured by some of the larger corporations such as Dell, Hewlett Packard, Panasonic and Toshiba, among others. Roel Van de Paar 112K subscribers Subscribe 25 7.6K views 2 years ago How do I remove Computrace from the BIOS? Settings areDeactivate,Disable, andActivate. You will also need to supply "proof of purchase", like a receipt. Show. The settings are Deactivate , Disable , and Activate . Once set to one of those two, it can "never" be changed, and the setting in the Bios is grayed out. It's been a while since I used Computrace on Dell systems, but I remember there were 3 options. The only solution is to ask HP for a BIOS firmware update that doesn't contain CompuTrace. Computers are a Computrace module mounted on a computers motherboard. You can do absolutely anything., https://threatpost.com/millions-of-pcs-affected-by-mysterious-computrace-backdoor-2/107700/. Thank you very much for directing me to those specific instructions. Finally, the article by Bill Morrow notes this: Quote No, you can't get rid of Computrace by flashing the BIOS. You can wipe the machine, you can monitor it, you can look through the webcam, you can actually copy any files, you can start new processes. As far as later manufactured Dell PC's go, it appears Dell has developed its own firmware interface to the Absolute software and is no longer using BIOS chips with the Computrace firmware embedded within. How to Disable computrace for Dell latest model Video tutorials Model demo Latitude gen 6th Software use HxD You need to be a hardware technical to read bios backup if you don't have tool EEPROM (BIOS) programmer don't buy this service. Va aparea data de sistem, exemplu: Enter Rescue password 2018-05-02. That was my guessthat disabling Computrace in the BIOS would protect mebut wanted confirmation from someone more knowledgeable. G Series, Inspiron, Latitude, Vostro, XPS, Tablets. How can I detect Computrace on a system? For more information, please see our If there is no BIOS version without it from the manufacturer website, then your best bet would be is disabling CompuTrace from BIOS , but that won't prevent ESET from detecting it , but atleast it's disabled/not running. The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Today, Computer theft is a long way from the days of security padlocks and security wires. Computrace has 3 settings in the Bios - "Disabled", "Deactivated", and "Activated". I have absolutely no plans to use Computrace or its successor product in the future, so there is no downside for me to permanently disable it. Computrace is an optional monitoring service from Absolute Software. (Still no explanation as to why ESET detects Computrace/Absolute only on this one computer in my family or why it started after 4 years.) Press the Enter key once more to verify the Disable selection. (newer than X61) You need to contact absolute software. If you enabled it, it's permanent and you can't do anything about it. Possible options are disable, disable, and enable. From within the computers BIOS menu, enable or disable computers permanently but make a note that once you change the setting, you cant change it back. So, on Linux, part of it works, and part of it does not. Your only way if it's already activated is to wipe the drive, install Linux and swap the bios for a bios without Computrace from within Linux. Disable Computrace: The next step is to disable Computrace. The page in the BIOS also says: "Note that the Activate or Disable option will permanently Activate or Disable the feature and no further changes will be allowed.". Press the "Enter" key once more to verify the "Disable" selection. Yes!? or ESET North America. I know what it is and I know it can be exploited. If you have any query related to this article or have some better solution to this question, give us your recommendation in our comments section below. I have used ESET products on my family's computers for 17 years and expect more help than this. Please help the OP or move along. [Permanently Disabled] Permanently disables the Computrace activation. If you enabled it, it's permanent. Hold Windows and X keys together, open the One X menu, and click Programs and Features. This way even if windows is wiped and re-installed comptrace will persist so the laptop can be tracked and managed by its owner. Can you call DELL? i hate dell . Comprehensive Guide 2022, Howto Recondition Laptop Battery Easy & Complete Guide, 10 BestLaptops for Running Virtual Machines (Aug 2022), BestLaptop for Pro Tools Buying Guide & Reviews 2022, Best Laptops For Mechanical Engineering Students. You can find these files in the Installation Folder of Computrace LoJack for Laptop Premium. If it's a Lenovo laptop there will be a W (computrace ) and a P (no computrace) version of the BIOS. We have also addressed the issue on all newly manufactured systems. I wrote to ESET support, and they responded quickly with 3 links: For more information about UEFI detections and protecting your computer, visithttps://support.eset.com/kb6567.For additional information about UEFI rootkits available through ESET blogs, visit:https://www.welivesecurity.com/2018/09/27/lojax-first-uefi-rootkit-found-wild-courtesy-sednit-group/https://www.eset.com/us/about/newsroom/corporate-blog/what-is-uefi-scanning-and-why-do-you-need-it-1/. Would permanently disabling Computrace provide more protection than leaving it "deactivated"? In their whitepaper "Deactivate the Rootkit: Attacks on BIOS anti-theft technologies" they described the general mechanisms behind anti-theft products such as Absolute Computrace. How do I choose default operating system? Another process that uses the file is to prevent the computer premium from being installed on the laptop premium. But in this deal with the original owners, they are tasked (and trusted) with the PCs destruction. You can do to the system whatever you want. Computrace (LoJack) is there to assist in recovery IF stolen and the owner reports it. : https://nsfocusglobal.com/tracking-and-analysis-of-the-lojackcomputrace-incident/ . The system window will appear. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. These laptops have no HDDs, so that's not a concern. If not reported, it should not matter. stanbul Kartal Anadolu mam Hatip Lisesi nasl bir okul?LGS Lise Tantm videosunda polyglot clal Dac'nn anlatm ile KAHL hakknda ulam, tarihi vs. How do I prevent others from accessing my files in Windows 7? For more information, please see our RankLaptop.com is a participant As an Amazon Associate I earn from qualifying purchases , an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Why one earth would you want to remove it? I haven't seen any instructions regarding Bios swapping using Linux, though. The population of Kartal municipality according to its district is 480,738, according to the latest statistics issued in 2021, with a close percentage of males and females (49.33% males - 50.67% females). Considering that the software is running on these local system privileges, you have full access to the machine. Method 1: Un-Install Computrace LoJack through programs. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . When it occurs, press the BIOS access key that appears on the screen to enter the BIOS menu. Is Computrace not listed in your Dell BIOS anymore? and our No, because it's in the portion of the rigid part of the BIOS.. Select the Disable option and press Enter on the keyboard to disable Computrace on the computer permanently. The difference between the two versions is that Absolute requires a Public Key Infrastructure (PKI) authentication to Absolutes servers in order to fully Activate the feature. In other words, the way Computrace interacts with Absolute could expose users to man-in-the-middle attacks. Syst em Con gura tion ( ) If you disable Computrace or Absolute, that is a permanent action which cannot be reversed. Computer theft security has come a long way since the days of padlocks and security wires. Dells are updating from the legacy Computrace module in their most recent BIOS versions to the Absolute Module Interface. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So, I have a Lenovo T460s with activated computrace with I want to disable. Here you will see three options for Computrace. I had trouble finding instructions for preventing ESET from continuing to detect this, so here is where they are for other's benefit:https://support.eset.com/en/kb6519-exclude-an-application-by-name-from-scanning-in-eset-windows-home-products. The basic idea of Computrace is to allow full takeover of the PC, and it can even do things the operating system can not. My understanding is once CompuTrace is disabled in the BIOS, you cannot be infected by any known like based malware. / Dell / / G515-8127 / : 112 6. so if its been activated (mistakenly or not) it will keep coming back no matter how many times you wipe the files. chileverdeJuly 15, 2022 in Malware Finding and Cleaning. But I wanted to remove the possibility of a threat before making that last change. With Absolute set to permanently disabled am I good? Computrace and Absolute Solutions are registered trademarks of the Corporation. All other options (activate and deactivate) are also greyed out. Support sent me links that told me more than I wanted to know about the technical details of the threats and left me thinking that the only way to deal with a possible threat was to send the laptop back to the manufacturer. Computrace is so effective specifically because it's integrated into the motherboard firmware through collaboration with the PC manufacturer. Click on the System Restore Option, and the system Restore windows dialog box will appear on your. In Windows 8, 8.1 & Windows 10. 2. You will not be able to reactivate the Computrace module once it is disabled. Sometimes, the installer also allows you to repair or install the program. Started 15 minutes ago, By If CompuTrace has been activated, it can not be disabled which is by design for security reasons. If bios chip is removed these would not happen or it would not go into POST. Disable: permanently block the Computrace module interface. "Deactivated" means it's ready to be set to "Disabled" or "Activated". Method 1: Un-Install Computrace LoJack through programs. It can only be disabled in the BIOS if it was never activated which is the default setting. sorry not much help here. Not every computer comes with Computrace, but the ones that do come with the feature deactivated in the computer's basic input and output system. By How do I disable Absolute persistence module? Will go ahead and do that in all family computers. Finding this exact entry means that Computrace LoJack is installed and running on your computer. s r.o. Also the fact that CompuTrace is stored in UEFI prevents deletion and the only thing you can do is upgrade UEFI to a version that does not contain it. This field allows you to enable or disable the BIOS module interface of optional Computrace software. To clarify.in a laptop, if powered ON everything starts the fan, LEDs will light up and it will start to POST/boot from a bootable media. Side discussion has no point here. The same company that makes Computrace also makes a retail version called LoJack for Laptops, but it might not work if that capability has been disabled in firmware either -- or if it does, it probably wouldn't be quite as effective because it's not leveraging the motherboard firmware integration. The rpcnet.exe process in Task Manager or the file with the same name in your C: Windows System 32 directory is the easiest and most efficient way. Speaking of UEFI based malware, here's the latest find: https://www.bleepingcomputer.com/news/security/cosmicstrand-uefi-malware-found-in-gigabyte-asus-motherboards/ . Select a different recovery point & click Next. Here you will see three computer options. Yes No WAWood 34,852 7,903 3,151 Level 16 10-11-2018 06:44 PM The explanation for Disable is "Permanently block the Computrace module interface." Click on the System Protection that is available on the left side of the System window. Flashing the BIOS will remove the Computrace? Cookie Notice CPU XD Support In Windows Vista and Windows 7. It's now time to reboot the computer into its operating system by pressing "F10" to save your BIOS settings. The same company that makes Computrace also makes a retail version called LoJack for Laptops, but it might not work if that capability has been disabled in firmware either -- or if it does, it probably wouldn't be quite as effective because it's not leveraging the motherboard firmware integration. Read More: 11 Best Laptops For Cyber Security. Here you will see three options for Computrace. Read More: Best Laptops For Mechanical Engineering Students. Computrace is a computer module installed onto the computer's motherboard. How to submit Suspicious file to ESET Research Lab via program GUI. If your machine is off-lease, and hasn't been stolen, it should be easy to get Computrace removed. or ESET North America. Rank Laptops take you to the latest laptops, tablets and 2 in-1 Laptops. Computrace Agent interacts with programmed intervals to provide absolute software for monitoring server tracking service. The sections below provide information about what the differences between the two modules are. The firmware by itself does nothing. How to Access the BIOS on a ThinkCentre Computer, How to Add a Power On Password to a Computer. Computrace This field lets you activate or disable the BIOS module interface of the optional Computrace software. How do I run a program as administrator in Linux? If you want the theft recovery, then what I just said would apply. Enabling this feature is a permanent option to add even more security to your computing devices. So they made it very extensible. The Inactive option is more likely to be already selected. In the Search Programs and Files box, type uninstall a software. How do I report a false positive or whitelist my software with ESET? The Computrace service is purchased as an option and the monitoring Server will enable its agent security module through an interface provided by the BIOS. Select the Security tab in the BIOS main menu using the arrow keys, as you cannot use a computer mouse. I have a second-hand ThinkPad. Can computrace be removed? You'll reach a tech at Absolute Software. 4. Press the "Enter" key once more to verify the "Disable" selection.