Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. When I turn on the lights, do I have to exit Settings or something else to get the modes to engage again? Grand Haven, MI 49417, Why We're Excited About The Serial 1 (Powered by Harley Davidson) E-Bikes, Why Magnum's New Nomad E-Bike Is Great For Any Outdoor Lover. The best answers are voted up and rise to the top, Not the answer you're looking for? Why are physically impossible and logically impossible concepts considered separate in terms of probability? Unfortunately no. Tap OK at the bottom to proceed. Use the dedicated charging cable when charging the battery. So far so good. I got the new E8020-charger finally (5th replacement) and new batteries from Shimano by warranty, and the new E8020 seem to work perfectly in colder temps, too. If they are used while damaged, fire, electric shocks or shortcircuits may occur. I have 3 different problems with it. New shared architecture Drivetrain components from Shimano. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Connect the battery charger's power plug to the electrical outlet. Check the chain for any damage (deformation or cracking), skipping, or other abnormalities such as unintended gear shifting. Follow local regulations when disposing of used batteries. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. (J) Light icon: Indicates that the light connected to the drive unit is lit. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. Are the fastening sections fixed securely? It will be an expensive lesson. Are the connection terminals of the battery, rear derailleur, charging cable, AC adapter, or electric wire dirty? This may cause the product to not operate correctly, and you may suddenly fall and be seriously injured. Be careful not to get water into the E-TUBE ports. The 1st light was blinking as it should when charging, but the 4th light was solid green. The necessary linkage device is the Shimano SM-PCE02. User Manual HIMO Battery Charger User Manual Type: DPLC084V42 Features This product is a smart charger. Shawne M 461 subscribers Subscribe 4.3K views 1 year ago My Shimano STEPS battery stopped charging. The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. COMPONENT SHIMANO SERVICE CENTERS Connect the charging cable to your power outlet and let charging commence!. Is there sufficient charge remaining in the battery? I have tried the programming manually (with the handlebar switches) as well as with the Shimano app with negative results. Your email address will not be published. Available options are English, Franois, Deutsch, Nederlands, Italiano, Espaol. When the battery is completely drained, the derailleurs are fixed at the last gear position. RD protection reset N/A with the M-E1 (Only applicable with electronic shifting). This allows the motor to assist you as much or little as you need. by Montague Bikes | Feb 5, 2021 | Maintenance, Tutorial | 22 comments. Blinking green five times: 75% 50% battery. I got a brand new bike and the motor is not turning on, Steps e7000, battery is fully charged, head display comes on and if I ride it the MPH changes so its not the magnet, battery lights show full and stay on, are they meant to stat on? So this does not work for the regular battery? Connect the charging cable to your power outlet and let charging commence! Always use the dedicated charging cable and charge the battery until it is fully charged. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Changing to a 4Amp charger fixed the problem for me. Connect the battery to this product. , 16881 Hayes St. E-TUBE PROJECT must be installed to a PC in order to use the PC linkage device to update the firmware and perform customization. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. The controls are pedal assist up/down, power, and headlight. Internal Batteries It may not display this or other websites correctly. Second check, swap out the battery cable for a different one and test again. (K) Bluetooth LE icon: Display when connected over Bluetooth LE. By the way there is some glue on the components and connectors, that means they really don't want you to repair the battery yourself. If it thunders while charging with an AC adapter with a USB port, do not touch the device, bicycle, or the AC adapter. It now seems when on charge if I wiggle one of the connectors in the front junction box it causes the orange light on the. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. PRODUCT The lights on the battery do stay on when the system is on. Bikes. Many thanks for every reply on all these questions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Receivenew products, special offers, and exciting news from Montague riders around the globe. Charge the battery on a flat surface indoors. If you leave the battery without charging it, it will cause the battery to deteriorate. If gear shifting operation does not feel smooth, consult the place of purchase for assistance. Michael Wild, head of marketing/PR at Paul Lange, gave us his top 3, which also apply to the Shimano STEPS E8000, E7000, E6100 and E5000 motors: W010, W011 and W013. DM Dealer's Manual. If the length of time that the battery can be used and its traveling distance becomes extremely short, contact the place of purchase. This is an issue that occurred in several countries. JavaScript is disabled. Whichever Shimano STEPS system you use, and however often, you can rest assured that it is renowned for its long life and long range. Short of getting one yourself, a bike shop that is a Shimano service center should have one and be able to diagnose the issue. Special battery This product can only charge a SHIMANO lithium-ion battery. It is possible to set a passkey for your STEPS system so that only authorized users cannot connect to it. Your email address will not be published. I asked about the weather because some chargers supplied with Shimano motor/battery combos (specifically on the Focus Jam2 and Sam2 bikes) had a fault on a batch of 4.5Amp chargers. Is there a three button version of this switch (or similar) that lets me change screens on the E8000 display? Not much available from Shimano on Steps, so this is good to have as a reference. When I hold the shift lever it still shows green on the junction box, which I think means it has loads of charge. Pull the plug, preferably with the correct tool (but I've done it with fingers just fine). Do not place this product in freshwater or seawater, etc., and do not allow the terminals to get wet. Refer to "Product Lineup" on our website ( https://productinfo.shimano.com) for details about compatible batteries. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. We explore the Shimano Steps E8000 charger, with what rather limited exploration we can do. Increase the separation between the equipment and receiver. For information on how to install E-TUBE PROJECT, check the support website. If heat or acrid-smelling smoke is coming out from the power plug. Shimano STEPS bikes are the first to use motorized drive systems entirely from the same company. For example, the power from the motor is carried through a Shimano-approved chain that is specifically designed for increased assistance provided by electric bikes. Providing a seamless and easy ride from a standing start even on steep inclines. Next, plug the charging plug into the adapter (SM-BTE60) and then plug this into the corresponding battery charging port. Use an AC adapter with a USB port with a voltage of 5.0 V DC and with a current equal to or higher than 1.0 A DC. The second problem is that im not sure if a new battery will work wihout pairing/programming. If it does, perform pairing again. What do the lights on my DI2 charger mean? Store in a safe place out of the reach of small children to avoid letting them swallow by mistake. If the problem is not covered below or cannot be solved with the indicated method, contact the place of purchase or a distributor. How to notate a grace note at the start of a bar with lilypond? Still not sure what to do with the old one. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. We'll never share your email with anyone. Selecting the shift mode Double click the mode switch to switch the shift mode. Tap the plus sign in the center of the screen to begin connecting your bike. Special battery This product can only charge a SHIMANO lithium-ion battery. Recently neither of us could see a problem so the battery was returned to Madison. Use an AC adapter with a current capacity higher than 1.0 A. Other trademarks and trade names are those of their respective owners. this week I tested a new Canyon spectral on with the EP8 motor. on SHIMANO DI2 Battery Charger User Manual, Regular inspections before riding the bicycle. The system kept suddenly going flat. When the LED (blue) turns off, charging is complete. I think this question would be better asked on, It's quite possible its the battery itself that is reporting some sort of error/sabotage state and the management software is taking the appropriate action. I looked at the Shimano protocol and they put a challenge response between the bike and the battery in order to prevent replacing the cell. When i did the steps above to activate the headlight i got a quick beep beep. I figured that was because there was no headlight attached. A modern Di2 battery will lastbetween 2000 and 5000 kilometers per charge. If there is a large amount of excess play in the pulleys and extra noise is generated while riding, replace the pulleys at your place of purchase. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. Do not disassemble or modify the product. In order to turn on the system, you simply hold down the power button located on the battery, shown below. The HOVSCO Electric Bike has a nice LCD display that shows . The battery or board on the battery could have died. * When disconnecting, cancel the Bluetooth LE connection from the smartphone/tablet. ). If it still does not charge, contact the place of purchase. Hello I have BMC with shimano steps e8000, when I am running with Eco Mode and suddenly I heard beep the motor is off in the computer display and I try to push the left control lever but is not functioning, the computer display is working well. still light is not illuminated.. please help. That means that every component is optimized for electric assistance. Shimano STEPS, an acronym for Shimano Total Electric Power System, is a pedal-assist system for electric bikes. SM Service Manual. if not, conned to E-TUBE PROJECT and pair the included shifting switch. It's an expensive mistake, but i'd just contact shimano (or a distributor for them) and find out what needs to be replaced. It only takes a minute to sign up. Can you relate to this? Charging stops if E-TUBE PROJECT is connected while charging. Do not touch the metal terminals with metal items such as hairpins. Just like any other bike, you can use your charger on any standard wall outlet. Is there a small internal battery in the computer? The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. I let is charge and after about 2 minutes the lights went off, so I re plugged it in . Hi, welcome to bicycles! I still hope it can be reset somehow, even though Shimano would sell me another one instead of fixing this one. Charging time is approximately 2 hours at 25C (77F). 2022 - 2023. Disconnect E-TUBE PROJECT and conned the charging cable again. LED indicators warn of low power, but even when it turns red to indicate a depleted battery, Menna says, youll have at least five hours of ride time before it goes dead. Press it again to confirm the time and return to the main menu. only for the tiny one we put in the seat post? Clock Set the internal clock. If this is not observed, short-circuits, overheating, burns or other injuries may occur. pl help, I have a shimaano bike with a due7000 motor just got a new one cuz the old one broke and got the due8000 and now its saying I need a software update but the bikes dosent turn on so how do I update it. Check the Ebike Battery. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Do not ride the bicycle while the charging cable is still connected to it. https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf, Custom Drop Bar FIT Folding Bike by James Caron, Montague Now Available in France from Loudet, Packing a Montague Bike for Airline Travel, Shimano STEPS E-Bikes: E-Tube Ride Mobile App, Range (remaining with current battery level). Electric Bike Place. Use the specified battery and charger combination for charging and observe the specified charging conditions. The battery may take approximately1.5 hoursto fully charge, and the orange charging indictor light will turn off. Each main menu item is explained below. If another device is connected to the system via Bluetooth, such as one of the available Shimano mobile apps (more on those later), then you will see a Bluetooth icon to the right of the battery indicator. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. I am looking for a bit of advice as I am brand new to Di2, trading up from SRAM Red. Updating the Firmware can be done with the Shimano E-Tube Project mobile app for iOS or Android devices, or with the E-Tube Project software for Windows if you have the necessary linkage device to connect the STEPS system to your computer. Have you worked before with shimano batteries? On the M-E1, this will include the Battery, Drive unit, Cyclecomputer, and Switch. I've bought a new battery and it works without problems. You are using an out of date browser. Do not clean the bicycle with a high-pressure washer. Press the mode switch until the green LED lights up. Rob has ridden the bike, so make You must log in or register to reply here. There is a problem if it is too hot to touch. Plus, after 500 charges your battery will still hold 80% of its charge, and that only drops to 60% after a whopping 1000 charges. and will a new battery work (plug'n'play)?". Do not let grease adhere to the metal terminals. * When the battery level is low, the front derailleur stops operating first, and then the rear derailleur. Charger blinks like it's faulty. 1. . It can also charge the battery directly with the use of an adapter. The LED lamp turns off when the battery is fully charged, but this is normal. Searched for similar problems, and came across this thread. 3. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act, BT-E6000 BT-E6001 BT-E6010 BT-E8010 BT-E8014 BT-E8016 BT-E8020 BT-E8035 BT-E8035-L BT-E8036, Charge with battery directly by using adapter, Fast charging time - charges to 80% of total capacity. SRAM, the newest entrant, says its batteries lastat least 15 hoursand up to 60on a full charge. I attached a headlight and still get beep beep. First problem but its a big one! Yes, the Shimano SM-BCR2 battery charger is compatible with the Shimano E-Tube Di2 SM-BTR2 Internal Battery. BC. The temperature of the battery and battery charger may exceed the operating temperature. Remove and reconnect the power plug of the AC adapter, and then charge again. Any thoughts why the battery(or BMS) got bricked when charging the cells directly and will a new battery work (plug'n'play)? Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. The RD protection function may be operating. Charging can be carried out at any time regardless of the amount of charge remaining. Finally, pop the power plug into your power outlet and ensure you have a pulsing green light on the battery to show it is charging. It is in the back of your head; the idea of getting outside and biking around town. Same I replaced the charger and all has been well since. With the Shimano EP8, the codes are different, but the problem is usually the same. You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. What youre describing sounds like riding the bike with assist off but if there was an issue with the head unit communicating with the motor, the bike should provide some feedback like the maintenance icon or the head unit might reset when communication cuts out. If you are charging the battery off the bike, firstly ensure that the power is switched off and then insert the key into the socket on the battery mount, turn, and carefully remove the battery from the bike.