If nothing else works, a factory reset will completely wipe the device but fixes many issues. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Enter the following fields; first name, last name, create a password, date of birth, I like the firestick options much better but it will not load. Almost completes and then goes back to say not connected. I have done everything that everyone else has done to no avail. Same problem. No help, but made us both laugh cheers for that . You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. In Tv screen only shows Amazon but not working. It is very convenient having tested . Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. TV and internet working fine. Checking your modem's lights can provide insight into its current internet connection status. Step 2: Navigate to Applications > Manage Installed Applications. Help? Did you get it to work? However, any affiliate earnings do not affect how we review services. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. How to Fix It When a Fire Stick Is Not Working. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. It looks like we are all having issues this month. Hope this works for you! Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. Its also a good idea to try a different HDMI port on your TV if there are multiple. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. I had that same issue with fire stick light. Home page takes forever to load and once it does, the apps wont load after you select them. ) in. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Same problems- drops app in middle of program and remote navigation is incorrect at times. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Reset the WiFi. I have many Fire Sticks but this was the first 4K. 17-06-2022 Restore the Fire Stick to factory settings. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. Think Amazon caused it with the update. When screen mirroring my phone the tv screen freezes up. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. in. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Best answer as I tried everything else and this is what worked for me! What I have found is that the built in player has this issue. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. Tried everything above, not working. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. It will go to Home Screen and then restarts. I have rebooted the router. Was working fine yesterday morning. Hi Craig, I have the same issue as Scott. It started with buffering and now it says network disconnected. 11-01-2022 I am working my way through the troubleshooting online guide to no avail. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. Click on the Join STV/Sign in button. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. All of these are very helpful if you can get the firestick to do anything except constantly reboot. Error code PLR-1002. I hope Amazon comes up with an answer soon. Finally, the nuclear option. 03:13 PM All rights reserved. Also get buffering, no internet collection, apps not working. Once you plug it back in, you should see the Fire TV logo as the device boots back up. I did all the items listed on site. Even tried deleting apps and clearing cashes. If youre not signed in, enter your email address and click Continue. Copyright 1995-2023 All Rights Reserved. They arent wi fi 6 firesticks. Same problem with a year old Fire Stick. Im having a lot of the same issues posted. Everyone should do thisworth a shot and it did not take that long. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. 09-01-2021 Be sure you're close enough to the TV and there are no obstructions. Finally, check that your WiFi router is compatible with your Fire TV. Hi Chris, tv details as follows, not tried resetting the hub, should I? Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. 01:55 PM Turned it on the tv screen displays amazon. Check the Fire Stick remotes batteries. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! STV Help and Support. * Android devices that do not support Miracast. in. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Product features. Try using a different HDMI port or a different TV. Nothing. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. Either China or Russia. The system is stuck on updating the Firestick and will not let me do anything, with the remote. I answered my question the fire stick does not work. Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Im having the same issues lately! It just blinked out in the middle of a program, and nothing I do works. Ive got a blue screen with no signal despite the correct HDMI input. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. No more black screen! No issues until about a month ago. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. Its located on Amazon software kindle and fire TV for free. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). 06-07-2021 Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. My remote will not change to any other channel. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. Should I not buy movies? Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? However, there is a fair bit of overlap when it comes to some of these problems. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. Same thing. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Cant get it to reset to factory settings by pressing HOME for 5 seconds. They could not fix so might as well smash it. 03:45 PM If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Wait 10 minutes. I only had 5% free space on the drive. I am giving up and just ordered a ROKU stick. - last edited If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) I do not have Alexa. Firestick worked fine then next day it didnt. Step 5: Select the app you are having an issue using. me too today! If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Did EVERYTHING in this article, nada. Having an issue too. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. Looking forward to receiving my new ROKU stick in 2 days. Weeks after purchasing it. May change to ROKU. Be sure your TV is turned on. Wtf? Tried all suggestions over 10 times. A restart can fix many loading issues and the black screen bug. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Just contact Amazon they gave me a new remote and all is fine now. Can I watch STV when I'm on holiday? @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. Did our solutions help you get past the problem? Step 2: Release the buttons and wait 60 seconds before continuing. Having issues using iptv Smarters app on firestick 4K. Is this what yours was doing? I tried restarting the device and unplugging it from the tv again nothing happened. TV brightness wars: how bright does your TV need to be? Fire stick is optimizing system storage & applications but never return to the normal menu. Free for everyone in the UK. Youre the only one who gave any info on how to fix! Let us know in the comments below, and, as always, thanks for reading. Im having the same issue as of 2023 fire stick is not loading. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Then did all of the above nothing worked. Some users reported that BBC iPlayer not working is caused by the incorrect system time. One of your buttons is probably stuck depressed. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Not have Hulu, Netflix, showtime, discovery and two more apps? Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. Must have been like this forever. Idk what to do. I will update findings if I am successful in my trials with this. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. There is differently a glitch with the STV player and the samsung software. This Fire stick seams to only work smoothly with Amazon Prime. 10:37 AM Will not purchase again. This process essentially restores the streaming stick to the way it came in the box. Dont be afraid of losing your apps. Cookie Info: To find out how to manage cookies, see our cookie policy. My fire stick has quit working. Did a factory reset. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. in. After a year of not being able to use it, I am doing a factory reset. When I was able to get in I removed some apps but still it reset again. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. But now what! It lasted almost 2 years. I press a profile the screen goes black. Moved my ROKU stick from my other TV and it works perfectly. No. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. If I select VLC as a player, it's flawless. in. Amazon need to fix it dont they. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Check your TV's HDMI input. Thats the same issue Im havinghave yall been able to fox yalls? There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. - last edited That was over 2 hrs ago. 07:39 PM Digital Trends Media Group may earn a commission when you buy through links on our sites. 05:10 PM Test your internet connection. This means youll have to go through the entire Firestick setup process again before using the device. Yes Now its time to watch all your STV favourites and explore all our STV Player exclusives! My Roku TVs (3) never give me issues. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. Update your Fire Stick and its apps. It helps if I restart fire stick thru settings, but now Im having to do every e evening. I have contacted Amazon and they say wait a few hours. See all 16 articles. But I cant register it again. Just launch. If I want to watch something I have to plan 5 minutes ahead so I can reboot. Press the 'Home/Start' button on your remote and you'll see the launcher bar. when i put my 4k max factory default it goes back to main screen, it wont let me do it. I noticed the difference during that change too. I called Amazon and it wasnt any help. STV Help and Support. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. How did you fix this ? Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . Only had the tv for 6 months. Tried literally everything. Eventually I will get the frown cloud. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. A laser TV is essentially a laser-powered ultra short throw (UST) projector. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. Step 1: Long-press on the FireStick home button and go to Settings. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? Did u get it to work? Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. Im sick of both of them. Im having the same problem. Its unlikely your TV will switch automatically. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming.