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I can't log in to the mobile app. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Yet I do not have my tickets or any co formation. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Worst customer service YET again! I did so and AXSTickets froze again. After the concert I ask a staff member what's up, and they say the meet and greet was before. I never write negative reviews but this is the worst app I have ever tried to use. could not the sell tad was not lit up. Must have been a blip. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. There was a message saying if I dont see my tickets to verify my email. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". avoid getting your tickets via this app at all costs! Been having a major problem with this app since OCT 2021. Twice this week my family has tried to transfer tickets from one AXS account to another. Ive used the Flash Seats app for years with no problems. Slow to respond and when they do it has nothing to do with the issue expressed to them. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Thats not all! Too bad it makes you give AXSTickets at least one star on the review. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Save your time, use a different app. Payer 4,10 (Page St. Maximin) 38,8 km. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. My AXS app doesn't let me access my account so i hope they fix the issues. Theres so much to see. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Never use this service again. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. AXS connects fans with the artists and teams they love. So purchasing through the website and AXSTickets doesnt work - even with all their tips. I mean, what for? came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. TRANSFER TO FRIENDSIts super easy. This was after spending quite a bit of time talking on the phone with customer service before we left home! Thanks for the review and enjoy your event! They hold your money forever if there is any issue with your event or if you sold your tickets. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. LearnMore. I always try to pay with PayPal, just for their excellent refund policy. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Two thumbs down. Front row or on the aisle? So if you find that your tickets have disappeared it seems there's no need to worry. Its all a fan needs, all in one app. I add tickets to my cart but when I go to check out it says my cart is empty. So basically quit your job if you want to enquire about your ticket. Prendre un ticket (Page La Barque) 2,7 km. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . My recipient never received an email with the shared ticket (definitely input the email address correctly). It just says the "Please visit out help page" message. Tap for tickets to see the artists and teams you love. After entering credit card info (correctly) the next button never lights up to proceed to billing address. Hi Lennie, Thank you so much! You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. find great events near you, buy 100% official tickets, sell your seats if you. The show is tonight with no way to access my account or update my password. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. This helps prevent ticket touting and help combat illegal counterfeiting. AXS Account Your Account My tickets are not in my account? The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Get all of your passes, tickets, cards, and more in one place. The only problem is, Im not using Safari so it should make a difference. How you have this market largely cornered is beyond me. Why does the email say 1 ticket? Does my friend have to accept each ticket separately? Solid Gold Turf Club St Paul Minnesota Friday November 26. Nope. What is wrong with the App, if I delete it and reinstall will I lose my tickets? These tickets were EXPENSIVE and a gift for my teen for her birthday. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Tbh, it is a great app. AXSTickets communications are confusing. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Pick your exact se Table of Contents: Purchased tickets in October of 2021. do not use AXSTickets to sell tickets. cant go, and more. Adding tickets to Wallet is a must, and sending/revoking needs major help. My axs app on my iphone is not working. The hassle with trying to login is just ridiculous! Wondering if they took them off to change dates. BUY THE PERFECT TICKETSFront row or on the aisle? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tried resetting my password but no email sends to my account. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. On android, goto "Settings" click AXS Tickets app. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. So I emailed their support team and I havent revived a response. Two of the ticket were bought together and the other was bought separately. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. Same here! But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Is it Legit? You need a connection to download your tickets to the app. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. And the pending charges. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Buying Basics How can I buy tickets? Will NEVER use them again. Its super easy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Then the final queue starts for buying tickets. AXS shit the bed big time. I have deleted the app from my iphone and re-downloaded it with the same result. And they had no answers for me. I logged in and it said I had no purchased tickets and no events. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago 1x ticket, 75 face price. Be safe from hackers and unwanted bills. I am very frustrated about my tickets! There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. This telling me time and time again, that I had NO EVENT COMING. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. If you have just bought your tickets and aren't seeing them in your account, hang tight! We often link to other websites, but we can't be responsible for their content. 4. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Please answer. Get the AXS app from App Store or on Google Play. See all 9 articles Ticket Order Help And that was after the minutes that passed by before I actually set the timer. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Then I had to send the PDF tickets to my friends. AXSTickets is one of the most frustrating things I have ever experienced. Are you having issues? However in my app it still shows that I have two tickets. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. It's all a fan needs, all in one app. Yep, my account is back to normal now too. If they pay you now, there's no insurance for them if the new owners are refused entry. I am concerned as the show is coming soon. USE TICKETS WITH THE APPNo paper required. I have changed my password. . AXS has gone down the hill as soon as they stopped taking calls. AXS Tickets does not seem very safe to us. Tickets never arrived (not the first time this has happened with me). After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. called the support number and held from 20 minutes to hr and 20 minute. Went online and I saw that my tickets were available but I still didnt see an actual ticket. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. I logged into AXSTickets and saw the tickets. - AXS Help Centre What do I do if I have not received my tickets in the post? I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Many mails, all saying I had to click on "Your events", to get my ticket. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Exit outOf the window immediately. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. I have a problem with AXS Tickets Are you having issues? I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Tickets not showing up in app for event next day. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. This is for London (October). Gave my son a number to call: 45 minute wait. Apparently only 2 people actually made it to the meet and greet that day. Same here, I've logged in and My Events is empty. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Even just a lil tickets under revision or similar would be fine. Please help me with my situation. BUY THE PERFECT. Do the terms of your original ticket purchase permit you to re-sell the tickets? On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. I had to try get them on chat again and never got to talk to anyone. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Mine kept giving me the incorrect password error when I knew it was correct. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Reddit and its partners use cookies and similar technologies to provide you with a better experience. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Has anyone else had this problem? Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. I cannot log into the main AXS page on the AXS website. DO NOT USE THIS COMPANY! But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. There is no fee for transferring seats and you are allowed unlimited transfers. I can log in to the account on desktop, but not the app. Created an AXS. Can you acces their web page though? I ordered tickets online to a recent show. Once tickets are transferred through AXS, the original purchaser does not have access. No paper required. Copyright 2023 Apple Inc. All rights reserved. To download, simply open and view your tickets in the app. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. So if you find that your tickets have disappeared it seems there's no need to worry. So naturally I assumed the ad closed my window browser and did not complete my purchase. then to me it seems something is missing from the transaction.