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This site uses Akismet to reduce spam. Give it at least three minutes to connect and, hopefully, the light will turn blue when its ready. HDMI ARC vs Regular HDMI: Are They the Same? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Spacehop.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Its a powerful modem and router, serving homes with multiple users without missing a beat. The Big Tech Question is a joint venture between. Dont forget to check your microfilter if you have one. Check the black cable with the grey connectors on the end is plugged into that socket. If it occasionally flashes orange then pink/purple between periods of steady blue, please wait until it glows a steady blue - this can take up to 24 hours. Try moving Hybrid Connect. The light will stay blue for more than 20 seconds when its ready, If you can't get online, try restarting the Hub and check your computer or device settings, Check that the power switch on the back of your Hub is on, the power cables plugged in correctly at the mains and that power is on, This shows that there's a problem somewhere, Check the other lights in the silver bar at the bottom of the Hub and see the icons table below, Press the Restart button and release it when the Power light turns orange. Using the Power button, turn your Hub off and then on again. If it stays green, turn off your Hub and on again. If your BT Hub is flashing orange, dont panic! Your Hub will restart and the Power light will glow steady blue. Has your broadband been activated? Once again, you can use the power button to do a manual reset. Click on your model of Hub to find out what the lights mean. Power cycling works because it clears the cache and resets your device. The Hub is working but isn't connected to the internet. Connect a device to your Hub using a cable or wi-fi. As a result, youll have to look into the following details. The bright orange light flashes when your BT Hub connects to your Internet connection or when it connects via WPS. If you have a BT Smart Hub 2 and youre seeing a purple light that isnt flashing, then your Hub is connected to EEs backup mobile network, but theres a problem with you main fixed-line broadband connection. Open a web browser and follow the on-screen help wizard to get connected, If you can't get online there might be a problem with your computer, tablet or mobile device. Connecting and setting up your BT Hub | BT Help Additionally, when you plug a device back in, the power supply resets any problems that might have been occurring with the hardware. If this doesn't work turn your Hub off and on again using its power button. Youll be able to connect to a 2.4GHZ band with this model, but you might want to consider upgrading if you still have it. When the lights have stayed solid blue for two minutes, your hub is ready to go. BT Home Hub Lights: What Do They Mean & How to Fix If you cannot get online, try turning your device off and on. The lights will appear in this order: Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. A green light on your BT Hub indicates that things are going well. However, if you see a flashing orange light followed by a solid orange light, theres an issue. All iterations of the BT Hub are screenless devices. If you have a blue light and your connection isnt working, its more likely an issue with the device than the hub itself. The orange light is the most common question that people have over their home hub. Once the BT Hub has rebooted wait a few minutes for a solid blue light to appear. If the orange light is flashing. The BT Home Hub lets you connect devices without a key. The BT Smart Hub, formerly known as the Home Hub, is BTs residential broadband gateway. Theres a problem with your broadband line. BT Hub Lights Guide Flashing Orange, Green, Purple & More. Check all the cables are plugged in correctly. On the back of your Smart Hub, you should see a grey socket with the word Broadband above it. Home; About; Design; Brands; Retail Programs; Responsibility; Recall; about; design; brands; retail; responsibility; Support /; DMCA Policy/ Copyright 2022. Its one of the most common routers in the UK. If it's disconnected, click connect. Wait until after midnight on the day that BT switched on your broadband. I'm an engineer by trade, so it makes sense that I'm obsessed with anything technology related! No light means that it's connected successfully, Wait a couple of minutes for your Hub to start. If youre using a BT Smart Hub, BT Smart Hub 2 or Ultrafast Smart Hub the flashing purple light means that the Hub is working but you dont have any internet access. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. You will need to use a web browser on your computer and type in the address: 192.168.1.254If this address does not work for you, you can find yours on the back of the router itself, along with the admin password which you may also need. Video Was Edited Using Cyberlink PowerDirector: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DTranscend%2BDrivepro%2B200%26_osacat%3D0%26_from%3DR40%26_trksid%3Dp2045573.m570.l1313.TR4.TRC2.A0.H0.X.TRS0%26_nkw%3DCyberlink%2BPower%2BDirector%26_sacat%3D0 PC Screen Was Recorded Using Cyberlink Screen Recorder: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DDash%2BCam%26_osacat%3D0%26_from%3DR40%26_trksid%3Dm570.l1313%26_nkw%3DCyberlink%2BScreen%2BRecorder%26_sacat%3D0 If your hub is glowing red, thats an immediate sign that something is wrong and you should take action. Wait a couple of minutes for it to start. Save my name, email, and website in this browser for the next time I comment. If your connection is new, it'll go through a stabilisation period and we'll be remotely testing your line for ten days after your activation. Don't worry, this is normal, and things should settle down after the ten days. It is also possible your line is crossed with another. If youve recently upgraded to a BT Smart Hub from an older device, its also worth noting that you no longer need to use the separate modem that was provided with some of those older boxes. The Big Tech Question delivers straight answers to the biggest questions in tech. When you first plug in your hub, it'll take about four minutes to synchronise. If it's flashing red, it didn't connect - give it a couple of minutes and try again. Checking your internet connected device should be your first step if the hub appears to be functioning properly. If youre still having problems, the next step is to check all of your cables and connections. Wait a few minutes for the Hub lights to settle. Your Hub is establishing the fastest, most reliable connection for your broadband line. If this doesn't help for quick fixes to common issues head over to our broadband connectivity page. There are also four ethernet ports and a USB slot. The Big Tech Question delivers straight answers to the biggest questions in tech. BT Business Hubs: Help and guides for your model. Finally, theres a red power light. Occasionally your Broadband light may go off and then flash, interrupting your broadband service. The BT Whole Home Wi-Fi is a popular choice due to its budget price. Your Hub is connecting to another wireless device using WPS. But for the most part, the colours have remained the same throughout. The most common question people have over their home hub pertains to the orange light. Generally, green and blue are considered to be good, whilst red, orange and purple aren't so good. And some questions nobody really wanted the answers to. There you have it! In this article, we will examine the meaning of the orange light. There are different types of BT smart hub devices that flash lights, including BT smart Hub 2, Ultrafast Smart Hub, and BT Home Hub 4 or 5. Press and release your Hub's Restart button. If you have a flashing orange light, then this is all good. And some questions nobody really wanted the answers to. Its a common issue that can be fixed fairly easily. Check the broadband cable. After three minutes, it should turn to solid blue. Your Hub is trying to connect to the internet or is connecting via WPS. Check the power cable is correctly inserted. When the status light is solid orange, it could mean one of two things. Plug your Hub's power cable into the mains and turn on. But the red light typically indicates an incorrect username or password. The power is now off or the lights have been turned off. Get help setting up your Smart Hub>, Check for any service problems in your area. Map & Directions. And, because the difference between an orange and red light can be subtle, were going to talk about the red light (where applicable) as well. If youre then still stuck seeing a steady orange or flashing orange light then you should connect via ethernet a device such as a laptop to your hub. One thing that you will notice about the BT Hub is that its lights are a variety of different colours, which might be a change for you if youve previously just had a red/green router at home. Add to Cart . What do the lights mean on my BT Business Hub? | BT Business Open a new web browser window and follow the on-screen help wizard to get connected. The Hub will return to normal mode after a few minutes. 29-05-2019 12:17 PM. There's a problem with your device. Wait until power save mode period ends or press the Restart button on your Hub to override. Whats The Difference Between DVI-I and DVI-D? These are the basics to what your hub lights mean. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The lights on a BT Hub are a little different to the majority of different routers out there, so you'll need to look through a colour coded guide to know what's what. Uber Boston Greenlight Hub- 239 Causeway St, Boston, MA 02114 Michigan. The BT Home Hub 3 is an older model that only has one wifi band. The second iteration of the Smart Hub is the latest and most advanced hardware BT has to offer. Check the power supply and that your Hub is turned on. The Hub is working, but its having difficulty connecting to the Internet. Connecting your devices Plug in the BT Hub back to the power source. If I hotspot from a phone I can get internet on all devices. If there's still no light, call us on 0800 111 4567. The device has seven antennae, four gigabit ethernet ports, and dual-band Wi-Fi. Still no lights? Learn about the BT Hub Manager | BT Help Your Hub will restart and the Power light will glow steady blue. Select your hub from the options below to see what they mean. The lights will appear in this order: Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Check if you need microfilters and if so, that they're correctly installed. Youve switched off wireless security for one or both wireless channels. VGA Max Resolution: Is VGA Capable of 1080p and HD/4K? The light should turn blue when its ready. If everything is plugged in properly and youve had BT Broadband up and running smoothly before, its possible theres a problem at BTs end. You can follow our guide on fixing the orange flashing light on the BT Home Hub. However, if your WiFi light is blinking red, it's possible that the WiFi is out of range or there is no WiFi signal. Check the broadband lights status section in this table. If it stays orange use the Contact us link at the bottom of the page. However, if from a flashing orange light you then get a solid orange light, then theres a problem here. BT Home Hub Light Colours: What Do They Mean? The newest models have different lighting than older ones; however, the interpretation of the colours usually stays consistent between models. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The light will turn blue when your Hub is ready. This article does not have the information I am looking for. Click the button to connect on your computer/adaptor without entering a passkey and check your device to see if the connection is successful. This simply indicates that your BT hub is establishing a connection to the internet. Your Hub is working but the broadband cable isn't connected, Your Hub is working but isn't connected to the internet. blue light on bt hub but no internet connection It may be connecting via Wi-Fi Protected Setup (WPS), a security standard that creates a secure wireless home network. It usually comes on when you turn on your hub, and it means nothing is wrong. How To Get Rid of Lag And Speed Up Your Internet While Gaming, What Is the 192.168.0.1 RouterIP Address. If the light doesnt turn blue, use a paper-clip to press the Hubs Factory Reset button. Press the Restart button and release it when the Power light turns orange. Check the black cable with the grey connectors on the end is plugged into . The flashing purple light suggests you've got no broadband connection at all, so the first thing to do is check everything is plugged in properly. Help for BT Hubs | BT Help As others have noted, it's very bright! Need to know more about your BT hub lights in general? While it is comparable to other hubs, if you come from a different router brand like Virgin, it might be a little perplexing. Add to Cart . BT Smart Hub 2 BT Smart Hub and Ultrafast Smart Hub BT Home Hub 4 and 5 Thismay be because your broadband connection isn't set up yet, or because there's an issuewithyour broadband.