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Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. I was charged double on my daughter phone ***-***-****. Concluding that she was psychotic, I asked to speak to a supervisor. Thank you, you have successfully subscribed to our newsletter! MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. By texting keywords to 611611, you are consenting to receive response messages. Straight Talk does not own their own cellular towers. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Meanwhile, she said their is nothing wrong with my phone. They are terrible! I am beyond sick of straight talk!! Phone was fine for a month. WebUnlocked phones youre bringing to Straight Talk. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. No customer service at all. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Unsubscribe easily. Get rewarded with Free Service at Straight Talk Rewards. International long distance service is available to select destinations only, which are subject to change at any time. You need help? @PBQB523 Focusing on our quality of customer service is our priority. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! What the heck are yall doing Straight Talk I am so pissed and discouraged with you. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. I let him know this in no uncertain terms. But I stayed on there three hours trying to get a phone for my husband. > Check Payment Status. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. I mean extremely rude. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. How do I cancel my Straight Talk service? Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. But they were so QUICK to take the money out of my account. Straight Talk Service There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. RATES EXCLUDE INTERNET SERVICE. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. For assistance, please contact us at 1-877-430-2355. I would not go through this company again for all of king midas' silver. ConsumerAffairs is not a government agency. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Jan 4th of 2023 lost all coverage and internet. Straight Talk INSTALL NOW>> Forget about data limits! Apparently I am not the only one with issues. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Asked for a supervisor and was told they don't transfer calls. Harris Teeter. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. I have purchased my plans by the year for long time as well. With Android 4.0 and later versions, you can set a mobile data limit reminder. Click Submit'. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. I resisted but they insisted they needed the info and there would be no problem. There is no spot reserved for this router, you will need to check service availability for your address. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. There's a problem. Straight Talk customer service To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Information may be transmitted with a delay and may not reflect actual balances. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. I am very upset that they would not honor the warranty that the phone was supposed to have. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Check your balance, refill or manage plans and phones with our 611611 text feature. I am going to be switching to AT&T prepaid. Airtime minutes will be deducted plus the cost of the International call. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Cell service is strong here. I have been a loyal customer since TracFone days! Get fast shipping and top-rated customer service. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Straight Talk is also branded as Tracfone and offers prepaid phone service. FAQ. Straight Talk is also branded as Tracfone and offers prepaid phone service. Straight Talk WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Your Privacy Choices. Tim was only in his late 20s, but just didn't care anymore. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Who is ED Magedson - Founder, Ripoff Report. You may have called before the Customer Care Center was able to Activate your phone. WebChat with one of our agents live. Customer service gives no true resolution to the issue. You'll sit for hours waiting for help. We though we'd save money with Straight Talk. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Yes, you can with the Straight Talk Bring Your Own Phone program. Why Ripoff Report will not release author information! How Do I Purchase a Plan with Straight Talk? Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Please save your time and don't do this service. Imagine not being able to call the police? Sign up to receive our free weekly newsletter. At this point youve probably tried calling Straight Talk Wirelesss customer service. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. > Change Credit Card or Checking Account. The didn't know there own settings to get their phones to work. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Terms & conditions, Privacy Central I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. File your review. This whole situation is f*cked up and I dont know what to do. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. This company is a total scam. DO Not do business with thieves. I have been with Straight Talk Wireless for 3 years now. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Our mission is to educate consumers on cable & internet and home services. Contact Us WebStraight Talk Home Internet service available in select areas. I gave him my code as I have done in the past. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. The freaking phone isn't no good the button doesn't work. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Never called . I even asked them if I would get resistance from the store and they insured me it would be fine. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? I have been without service since 1/02/23. You can help! My phone service is not working. He just did want to do it. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Depending on location, powered by 5G or 4G Please click on www.straighttalk.com/Coverage to view our Service Area Map. Subject to our Reasonable Use Policy and Terms of Service. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. Your balance information will be displayed on the screen. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. > Sign In / Reset Password. People do change cards. Billing & Payment. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. I will be looking for another pre pay service with hopefully much better customer service! After installing it in my phone it said SOS for the cell signal. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. NOTE: It can take between 15 ? The wireless phone number can be changed only up to 4 times per year. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. Verizon does not work well in this area, hence the AT&T sim card. Its Free to Join! Message and data rates may apply. I factory reset the phone as well. I had straight talk for years. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Smart Pay items cannot be combined with other purchases. Straight Talk Phone Number You will need to perform a separate checkout for the items in your cart. Straight Talk is a reliable alternative to major cellphone providers. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Text 611611 to check your balance, get refills and much more. Copyright 2007 - 2023, ContactHelp.com. Listen: OBR Straight Talk Episode 8, We Suck Again! Now Im sitting here on hold again for over 20 min now. How Do I Check If There's Straight Talk Coverage in My Area? They also have a rewards program so you can earn points to get free monthly plans. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Other terms and conditions apply. They wanted me to buy another cheap phone to keep my number. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. You can use our automated system or speak to a Customer Care Representative. WebGet rewarded with Free Service at Straight Talk Rewards. Straight Talk is committed to providing our customers the best customer service. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. I even went bought a new Sim card. WebCustomer Service Chat Access Reward Information Download it now! An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. SMH!!!! TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. There is nothing like a good deal. WebHow to Contact Straight Talk Customer Service Using DoNotPay! They say they'll call you back. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. Calls must originate from the US or Puerto Rico. I am very angry. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. To use this option, simply visit the Straight Talk official website. This helps your unused balance roll over to the next service cycle. They are NEVER helpful and could care less about what you need done. In my experience and for my needs Straight Talk worked very well for me. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. WebStraight Talk offers a variety of plans depending on your needs. I was a no show due to a soft water flooding of o If you paid for their service in advance, you are entitled to a refund. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Why Can't I Talk To A Real Person. Nobody can help me. I turned it off and back on still no service. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. There wasn't one person that I spoke with that even cared. And yes, you also have the option to transfer the phone number to a different carrier. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. WebOverview of Straight Talk Wireless complaint handling. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Straight Talk Customer Service Number At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. I called customer service multiple times only to have the call dropped each time. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Find answers to common Straighttalk questions below. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Consumers want to see how a business took care of business. Just a Philippine call center that is undertrained and could care less to do their job. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Straight Talk Talk Advertisers above have met our All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. You can now share news articles on your favorite social media channels. I got the box and a 1 month data card. How Do I Register My New Straight Talk Phone? Does Straight Talk offer a refund after cancellation? Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. The latest complaint No mobile service was resolved on Jan 16, 2023. Yes, as long as Straight Talk provides service in that zip code. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. Kept asking to speak to a manager but was told they were a manager. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. This is one of the worst experiences I've ever had with any company. MOBILE WEBSITES: Access the mobile web site version of your choice. The phone is not within the Straight Talk Service Area Map . on 2/28 at 12:51PM Contact Us Today I was told I would only need a credit card to sign up for service. Straight Talk F this company. I guess you get what you pay for with the cheap service!!! Corporate Advocacy Program: How to repair your business reputation. I bought a sim and plan from them at Walmart for $35. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. You now have a spot reserved for Straight Talk Home Internet Service! I have questions that Wal-Mart can not answer. Well start sending you the news you need delivered straight to you. Unfortunately, they've lost our business going forward. The first rep. this morning said he'd call me back on my cell right off. HIGH SPEED INTERNET REQUIRED. For more specific results for "straight-talk-.com". 2023 TRACFONE. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. They asked if they could call me on a different number to troubleshoot. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. I am probably leaving them after over 10 years. BasicTalk Even when they trouble shoot my son's phone he still can't do anything. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Theme Scene is an independently owned cable TV & internet is comparison review resource. Your Straight Talk phone uses the towers from one of these four networks. Its just ridiculous. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Have an issue or a question search the site, Need help? I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. The worst phone service ever!!!! I then told him that we would be leaving Straight Talk before the weeks done. A month equals 30 days. After setting the sync settings, emails will begin displaying on your phone. Refill with your credit card right from your device. It allows the users He said he was sorry but not allowed to once the ticket said it was denied. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. We also ensure all reviews are published without moderation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Privacy policy Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Please refer to our privacy policy. So I'm out money with no phone or service and thus far no solution offered. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. They are crooks and will not help! All rights reserved. Wondering if a report is missing? I asked for a manager or someone that could do something. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 INSTALL NOW>>. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. I had a fraudulent charge on my credit card account from Match.com. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. WebWho can I contact if I am having issues with my Phone Service? FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. You can contact us at 1-877-430-CELL (2355) to change it. Manage Account. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Current items cannot be combined with other purchases. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. Will I be able to use my existing handset when I move to Straight Talk? That's how much they give a . Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey.